FAQ


How is Oxy-Gen Air Freshness different from other types of air care systems?

The Oxy-Gen system's greatest innovation is the way it overcomes several key shortcomings in current air freshening products.
  1. The Oxy-Gen powered air care systems deliver a constant level of fragrance intensity consistently – whereas aerosol based systems spray at 15-minute intervals with initial high fragrance intensity that fades rapidly between sprays.
  2. Oxy-Gen air freshness provides a new level of environmental care by using clean power technology, reducing waste and improving transport and storage safety.
  3. The Dispensers' designer look, colours and style make the units easier to place in high image public areas.
  4. The discreet reliable operation is not susceptible to temperature fluctuations, humidity or altitude.

How are Oxy-Gen systems better for the environment than other air fresheners?

At least 90% of air fresheners used in commercial or institutional premises are aerosol, pump spray or gel systems. Only around 10% of today's market use fuel cell technology with Oxy-Gen being the ONLY gas cell system. The growing demand for this type of technology stems from environmental concerns about VOCs(Volatile organic compounds), CFCs(chlorofluorocarbons), harmful propellants and battery disposal. Oxy-Gen air freshness refills have low VOCs, contain no harmful propellants and contain only pure fragrance oil. Viva-E refills have an added environmental benefit because they are fully recyclable, with the power cell being housed in the dispenser, rather than the refill. 

Can the Oxy-Gen Viva Air Freshness System be switched off?

The system is designed to work continuously to give a consistent ambient fragrance, so once the refill has been activated when it is fitted into the holder, it will start to emanate fragrance which will continue throughout the life of the refill. 

Can the fragrance intensity be increased?

Oxy-Gen Air Fragrances display the scent intensity level using a system of 5 stars with 1 being the lowest and 5 being the highest intensity. With all Oxy-Gen air fresheners, the refills use pure full-concentration fragrance oils that have been carefully tested and selected because they are sufficiently intense to permeate a room and create a noticeably fresh, scented atmosphere. Sometimes alternating fragrances at refill replacement time can make the scent more noticeable, as frequent exposure to the same fragrance can result in the fragrance becoming less noticeable through familiarity. View the fragrance intensity guide here

How is the Oxg-Gen Air Freshness System supplied?

The dispenser is supplied separately to the refill. Each dispenser is supplied with 1 key and wall mounting fixing screws and wall plugs. They are packed in boxes of 6 individual units. The refills are supplied fully assembled and ready to insert into the holder. They are packed in boxes of 6 refills per box which carry a discount saving. Refills can also be purchased individually.

How long does each refill last?

Oxy-Gen refills will last for 60 days. In all cases, the fragrance intensity will remain consistent from Day 1 to the end of the refill life. 

How is Oxy-Gen Powered Air Freshness system better than other wick-based products?

A great deal of development has gone into the cellular filter which is where the fragrance emanates into the atmosphere. Many of the other wick-based products have a tendency to either dry out or become saturated. The system used in Oxy-Gen Powered refills diffuses the fragrance gradually while keeping its structure intact.